- 07 Jan 2025
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ACH Setup
- Updated on 07 Jan 2025
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This feature is an add-on module and is only available if you have purchased this module. Contact your Bryt Representative to learn more about accessing this module.
Once you have entered and saved your ACHQ credentials (i.e., Merchant ID, Gate ID, and Gate Key), the Ach Setup page under the Admin menu will allow you to insert messages into the payment form and ACH error page, in the case of a payment issue.
To modify the contents of the payment form or payment issue page, navigate to Admin -> Ach Setup then click "Edit"
This will allow you to modify:
- Ach Payment Message From Servicer: this displays a message in the top header area of a payment page (shown in an image below).This will not show for the portal, only when the borrower accesses the one-time payment link.
- Ach Error Support Information: this would be where you can store a servicer email or callback number so borrowers know who to reach out to. This will not show for the portal, only when the borrower accesses the one-time payment link.
- ACHQ Returned Other Notice - this is a field where you enter an email to send a notice to yourself (servicer) that there was a bad payment attempt.
The Ach Payment Message From Servicer is located at the top of all payment forms.
A payment error page may appear when a payment is not successful (Ex. Incorrect Banking Info). When this happens Bryt will redirect to an error page similar to the one below (the issue in the first line may vary).
The contents of the second line come from the Ach Error Support Information (Phone and/or email) field from the Ach Setup page. It is recommended that you place contact information in case of an issue but the content of these fields is completely up to you.